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Filter articles
118 articles
Troubleshooting
71
KA-01634
SCN Cross Platform Compatibility
KA-01636
What is Anti-Tamper Detection (AHP-Platform)?
KA-01302
What does error code 105 mean?
KA-01400
Troubleshooting Error 105 (power meter failure)
KA-01323
What does Error code 405 mean?
KA-01321
What does Error code 402 mean?
KA-01319
What does Error code 304 mean?
KA-01435
What does Error code 215 mean?
KA-01315
What does Error code 214 mean?
KA-01314
What does Error code 213 mean?
KA-01312
What does error code 211 mean?
KA-01311
What does error code 210 mean?
KA-01310
What does error code 209 mean?
KA-01309
What does error code 208 mean?
KA-01306
What does error code 201 mean?
KA-01304
What does error code 108 mean?
KA-01301
What does error code 104 mean?
KA-01398
Troubleshooting Error 102 on Eve Single and Eve Double charging stations
KA-01300
What does error code 102 mean?
KA-01408
What does Error code 103 mean?
KA-01166
What is the reason for a charging session to not start?
KA-01345
How to resolve CRC Errors in P1 Smart Meters
KA-01296
How to identify which back office is operating a charging station
KA-01371
Card Refused or Rejected – Troubleshooting Guide
KA-01165
How to determine the cause for a P1 error?
KA-01118
How to check the Active Load Balancing functionality
KA-01120
What do the led indications on the charging station mean?
KA-01102
What is Anti-Tamper Detection (NG-Platform)?
KA-01134
What is the reason for undervoltage at the charging station and how can I correct this?
KA-01127
How do I adjust the IP-settings on my laptop in case the IP-range of my laptop and the charger do not match?
KA-01144
What should I do if a charging station loses connection to the Smart Charging Network?
KA-01142
What should I do if a charging station or Smart Charging Network loses connection to an external energy meter (P1 Port)?
KA-01143
What should I do if a charging station or Smart Charging Network loses the connection to an external energy meter or EMS (Modbus TCP_IP)?
KA-01139
What should I do if I lose the internet connection on my laptop when I connect a charging station?
KA-01182
What to do in case of a DC residual current detection?
KA-01133
What are the possible reasons an RFID card reader does not function properly?
KA-01354
What does error code 411 mean?
KA-01355
What does Error code 418 mean?
KA-01353
What does error code 409 mean?
KA-01325
What does Error code 407 mean?
KA-01324
What does Error code 406 mean?
KA-01320
What does Error code 401 mean?
KA-01318
What does Error code 303 mean?
KA-01317
What does Error code 302 mean?
KA-01316
What does error code 301 mean?
KA-01313
What does error code 212 mean?
KA-01308
What does error code 206 mean?
KA-01307
What does error code 202 mean?
KA-01427
What does Error code 113 mean?
KA-01426
What does Error code 112 mean?
KA-01425
What does Error code 111 mean?
KA-01352
What does error code 110 mean?
KA-01305
What does error code 109 mean?
KA-01401
What does error code 107 mean?
KA-01303
What does error code 106 mean?
KA-01293
What does error code 001 mean?
KA-01638
What does Error code 115 mean?
KA-01637
What does Error code 114 mean?
KA-01299
What does error code 101 mean?
KA-01322
What does Error code 404 mean?
KA-01349
Charging Station detected but inaccessible in ACE Service Installer (IP/Comm Error)
KA-01337
Error Code 211 - Issue with the Lock Motor (Actuator)
KA-01348
Error 105 - Relays producing a clicking sound
KA-01124
Check the charging cable
KA-01125
Charging Session will start but is interrupted after a longer period
KA-01126
A charging session is started but interrupted within a couple of minutes.
KA-01397
Troubleshooting Error 101 (RCD Fault 6mA)
KA-01135
Can I have the fixed cable of a charging station exchanged (e.g. from 5 metres to 7.5 metres)?
KA-01432
Active Loadbalancing via P1 is not working in Eve Single Plus and Eve Double Plus
KA-01259
Mode 3: State Machine
KA-01163
There is a red line in the display directly after installation.
Error Codes
47
KA-01248
Where can I find information on Error codes?
KA-01302
What does error code 105 mean?
KA-01400
Troubleshooting Error 105 (power meter failure)
KA-01323
What does Error code 405 mean?
KA-01321
What does Error code 402 mean?
KA-01319
What does Error code 304 mean?
KA-01435
What does Error code 215 mean?
KA-01315
What does Error code 214 mean?
KA-01314
What does Error code 213 mean?
KA-01312
What does error code 211 mean?
KA-01311
What does error code 210 mean?
KA-01310
What does error code 209 mean?
KA-01309
What does error code 208 mean?
KA-01306
What does error code 201 mean?
KA-01304
What does error code 108 mean?
KA-01301
What does error code 104 mean?
KA-01398
Troubleshooting Error 102 on Eve Single and Eve Double charging stations
KA-01300
What does error code 102 mean?
KA-01408
What does Error code 103 mean?
KA-01354
What does error code 411 mean?
KA-01355
What does Error code 418 mean?
KA-01353
What does error code 409 mean?
KA-01325
What does Error code 407 mean?
KA-01324
What does Error code 406 mean?
KA-01320
What does Error code 401 mean?
KA-01318
What does Error code 303 mean?
KA-01317
What does Error code 302 mean?
KA-01316
What does error code 301 mean?
KA-01313
What does error code 212 mean?
KA-01308
What does error code 206 mean?
KA-01307
What does error code 202 mean?
KA-01427
What does Error code 113 mean?
KA-01426
What does Error code 112 mean?
KA-01425
What does Error code 111 mean?
KA-01352
What does error code 110 mean?
KA-01305
What does error code 109 mean?
KA-01401
What does error code 107 mean?
KA-01303
What does error code 106 mean?
KA-01293
What does error code 001 mean?
KA-01638
What does Error code 115 mean?
KA-01637
What does Error code 114 mean?
KA-01299
What does error code 101 mean?
KA-01322
What does Error code 404 mean?
KA-01337
Error Code 211 - Issue with the Lock Motor (Actuator)
KA-01348
Error 105 - Relays producing a clicking sound
KA-01168
An error code or message appears during the start of a charging session
KA-01397
Troubleshooting Error 101 (RCD Fault 6mA)
Contents
Filter articles
118 articles
Troubleshooting
71
KA-01634
SCN Cross Platform Compatibility
KA-01636
What is Anti-Tamper Detection (AHP-Platform)?
KA-01302
What does error code 105 mean?
KA-01400
Troubleshooting Error 105 (power meter failure)
KA-01323
What does Error code 405 mean?
KA-01321
What does Error code 402 mean?
KA-01319
What does Error code 304 mean?
KA-01435
What does Error code 215 mean?
KA-01315
What does Error code 214 mean?
KA-01314
What does Error code 213 mean?
KA-01312
What does error code 211 mean?
KA-01311
What does error code 210 mean?
KA-01310
What does error code 209 mean?
KA-01309
What does error code 208 mean?
KA-01306
What does error code 201 mean?
KA-01304
What does error code 108 mean?
KA-01301
What does error code 104 mean?
KA-01398
Troubleshooting Error 102 on Eve Single and Eve Double charging stations
KA-01300
What does error code 102 mean?
KA-01408
What does Error code 103 mean?
KA-01166
What is the reason for a charging session to not start?
KA-01345
How to resolve CRC Errors in P1 Smart Meters
KA-01296
How to identify which back office is operating a charging station
KA-01371
Card Refused or Rejected – Troubleshooting Guide
KA-01165
How to determine the cause for a P1 error?
KA-01118
How to check the Active Load Balancing functionality
KA-01120
What do the led indications on the charging station mean?
KA-01102
What is Anti-Tamper Detection (NG-Platform)?
KA-01134
What is the reason for undervoltage at the charging station and how can I correct this?
KA-01127
How do I adjust the IP-settings on my laptop in case the IP-range of my laptop and the charger do not match?
KA-01144
What should I do if a charging station loses connection to the Smart Charging Network?
KA-01142
What should I do if a charging station or Smart Charging Network loses connection to an external energy meter (P1 Port)?
KA-01143
What should I do if a charging station or Smart Charging Network loses the connection to an external energy meter or EMS (Modbus TCP_IP)?
KA-01139
What should I do if I lose the internet connection on my laptop when I connect a charging station?
KA-01182
What to do in case of a DC residual current detection?
KA-01133
What are the possible reasons an RFID card reader does not function properly?
KA-01354
What does error code 411 mean?
KA-01355
What does Error code 418 mean?
KA-01353
What does error code 409 mean?
KA-01325
What does Error code 407 mean?
KA-01324
What does Error code 406 mean?
KA-01320
What does Error code 401 mean?
KA-01318
What does Error code 303 mean?
KA-01317
What does Error code 302 mean?
KA-01316
What does error code 301 mean?
KA-01313
What does error code 212 mean?
KA-01308
What does error code 206 mean?
KA-01307
What does error code 202 mean?
KA-01427
What does Error code 113 mean?
KA-01426
What does Error code 112 mean?
KA-01425
What does Error code 111 mean?
KA-01352
What does error code 110 mean?
KA-01305
What does error code 109 mean?
KA-01401
What does error code 107 mean?
KA-01303
What does error code 106 mean?
KA-01293
What does error code 001 mean?
KA-01638
What does Error code 115 mean?
KA-01637
What does Error code 114 mean?
KA-01299
What does error code 101 mean?
KA-01322
What does Error code 404 mean?
KA-01349
Charging Station detected but inaccessible in ACE Service Installer (IP/Comm Error)
KA-01337
Error Code 211 - Issue with the Lock Motor (Actuator)
KA-01348
Error 105 - Relays producing a clicking sound
KA-01124
Check the charging cable
KA-01125
Charging Session will start but is interrupted after a longer period
KA-01126
A charging session is started but interrupted within a couple of minutes.
KA-01397
Troubleshooting Error 101 (RCD Fault 6mA)
KA-01135
Can I have the fixed cable of a charging station exchanged (e.g. from 5 metres to 7.5 metres)?
KA-01432
Active Loadbalancing via P1 is not working in Eve Single Plus and Eve Double Plus
KA-01259
Mode 3: State Machine
KA-01163
There is a red line in the display directly after installation.
Error Codes
47
KA-01248
Where can I find information on Error codes?
KA-01302
What does error code 105 mean?
KA-01400
Troubleshooting Error 105 (power meter failure)
KA-01323
What does Error code 405 mean?
KA-01321
What does Error code 402 mean?
KA-01319
What does Error code 304 mean?
KA-01435
What does Error code 215 mean?
KA-01315
What does Error code 214 mean?
KA-01314
What does Error code 213 mean?
KA-01312
What does error code 211 mean?
KA-01311
What does error code 210 mean?
KA-01310
What does error code 209 mean?
KA-01309
What does error code 208 mean?
KA-01306
What does error code 201 mean?
KA-01304
What does error code 108 mean?
KA-01301
What does error code 104 mean?
KA-01398
Troubleshooting Error 102 on Eve Single and Eve Double charging stations
KA-01300
What does error code 102 mean?
KA-01408
What does Error code 103 mean?
KA-01354
What does error code 411 mean?
KA-01355
What does Error code 418 mean?
KA-01353
What does error code 409 mean?
KA-01325
What does Error code 407 mean?
KA-01324
What does Error code 406 mean?
KA-01320
What does Error code 401 mean?
KA-01318
What does Error code 303 mean?
KA-01317
What does Error code 302 mean?
KA-01316
What does error code 301 mean?
KA-01313
What does error code 212 mean?
KA-01308
What does error code 206 mean?
KA-01307
What does error code 202 mean?
KA-01427
What does Error code 113 mean?
KA-01426
What does Error code 112 mean?
KA-01425
What does Error code 111 mean?
KA-01352
What does error code 110 mean?
KA-01305
What does error code 109 mean?
KA-01401
What does error code 107 mean?
KA-01303
What does error code 106 mean?
KA-01293
What does error code 001 mean?
KA-01638
What does Error code 115 mean?
KA-01637
What does Error code 114 mean?
KA-01299
What does error code 101 mean?
KA-01322
What does Error code 404 mean?
KA-01337
Error Code 211 - Issue with the Lock Motor (Actuator)
KA-01348
Error 105 - Relays producing a clicking sound
KA-01168
An error code or message appears during the start of a charging session
KA-01397
Troubleshooting Error 101 (RCD Fault 6mA)
Filtrer et trier