Support portal

How do I check the status of a service ticket?

How do I return a charging station to have it repaired in Alfen's manufacturing facility (Carry-in)?

How do I submit a request to receive a service engineer on site?

How to check the status of a case you submitted with Alfen

How to contact Alfen support

How to Request a New Backoffice Integration for Alfen Charging Stations

How to reset the password using the password recovery code (PRC)

Request for Information Tickets

What information do you need to create a Service Ticket?

What to do if your Alfen charging station is not working

Who can create Service Tickets?